S&P Global Specialist, Transaction Processing in Ahmedabad, India

_Order Management, Global Business Services_

_S__egment:

Corporate_

TheRole:

Specialist, Transaction Processing

The Location:

Ahmedabad, India

_Grade:

8A_

The Team:

Order Management team handles the key function of issuing accurate invoices to the client. In addition to that, the team processes huge volume of internal and external emails. We have a team of dynamic and enthusiastic people in India, Manila, US and Pakistan.

The Impact:

This is a key position to support the function of Order Management. Timely and accurate invoicing is a key part that leads to revenue generation.

What s in it for you:

With Order Management, no day is a dull day. This is a critical and vigorous position that requires one to work in various applications such as SalesForce, Oracle, Vertex and our brand new Billing System Zuora. Also, one needs to closely work with commercial teams on a daily basis.

Responsibilities:

  • Review contracts signed by the customer.

  • Process New Sales, Renewals and Amendments. Ensure accurate and timely billing and services.

    • Make accurate adjustments to client accounts. Provides verbal and - or written billing explanations to client - client services - sales.
  • Promptly and precisely process emails.

  • Assist with escalation of key issues to senior management to ensure adherence to established policies and procedures. Provide basic ad hoc reporting as necessary.

What We re Looking For:

Basic Qualifications:

  • Bachelor or Master Degree

    • Excellent communication skills (Verbal - Written)

    • Strong analytical and problem solving - research skills with a high attention to detail.

  • Basic knowledge of MS Office

  • Ability to independently work as a contributing member in a high-paced and focused team with minimal directions.

  • Willingness to work in rotational shifts as per business requirement.

Preferred Qualifications:

  • 1 3 Years of prior experience

  • Prior experience of working in Salesforce or Oracle

About S&P Global Market Intelligence

At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE:

SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com - marketintelligence

S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race - ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.