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Job Information

S&P Global Technical Applications Specialist in Centennial, Colorado

TheRole:

Technical Applications Specialist, Enterprise Technical Engineering

TheLocation:

Charlottesville VA or Centennial CO (preferred)

The Grade:

(for internal use only) G9

TheTeam:

We are seeking an expert Technical Applications Specialist to join our global Enterprise Technical Engineering team in Centennial, CO. This team partners with Datafeed Application Specialists, Product Development, Product Management and Sales Teams to provide quality technical assistance to our external Enterprise Data Delivery Solution customers. This includes client-site environment sizing, product deployment, configuration and performance tuning.

TheImpact:

You will contribute to customers, the team and company in meaningful ways. Being integrated into a group with high expectations, you will focus on quality user experiences and will make a significant impact with your technical skills. You are essential as the link between the end-user and our Enterprise Data Delivery Products - Solutions. Combining expertise in our product and content offerings with a deep understanding of our customer profiles and target markets, you will act as a consultant providing the best and most efficient ways for our customers to use our tools to achieve quality results in integrating our data into their internal workflows.

What s in it for you?

  • Build a career with a global company

  • Interact directly with clients and resolve challenging technical issues

  • Learn the global financial markets and related content workflow needs

  • Grow and improve your skills by working on enterprise level products and new technologies

  • Experience different challenges daily

Responsibilities:

  • Provide in-depth technical assistance to clients

  • Assist in solution sizing, deployments, configurations and troubleshooting on-the-go

  • Gain in-depth knowledge of products from a content and delivery standpoint, and assist with pre and post Sales opportunities

  • Bring new ideas for innovation and automation excellence into the technical support process and build tools that will help replicate, troubleshoot and resolve client issues

  • Work on building complex SQL queries for our data and assist clients with query tuning and performance improvements

  • Research and gain knowledge on the rapidly evolving product offerings

  • Assess the technical environment dynamics within client sites that may impact product performance

  • Involved in product strategy, roadmaps and user-acceptance testing

  • Client-side solution deployments, implementations, upgrades and migrations

What We re Looking For:

RequiredQualifications

  • Engineering or Bachelor's - Master s degree in Computer Science, Information Systems or equivalent is helpful

    • 2 to 4 years technical product support experience

    • Software configurations & deployments

    • Client support and technical sales experience

    • Superb interpersonal skills (verbal, written and presentation)

    • Proven technical troubleshooting skills

    • Operating Systems & Environments

  • Windows Administration - Security

Windows Services

  • Linux Administration - Security

Linux Processes - Daemons

  • Proxies (HTTP - FTP)

  • Networks - Firewalls

  • RDBMS Administration knowledge - experience

  • SQL Server, Oracle, PostgreSQL and - or MySQL

    • Good knowledge on RDBMS concepts

    • Advanced SQL query skills

  • Experience with Cloud Environments (AWS, MS and - or Google)

  • Solid knowledge of AWS (EC2, RDS - Aurora) environments -Required

    • Sizing, configuring & standing-up (deploying software and databases) in AWS
  • System Resources (Configuration & Performance Tuning - Monitoring)

    • RAM

    • CPU

    • IOPs - Storage (HDD & SSD)

    • Solid Windows and Linux system knowledge

  • Command line - scripting

    • Network & Security Protocols (Web Sockets, TCPIP, SSL, TLS, etc.)

    • FTP Proxy Protocols (SOCKS4, SOCKS5, HTTP, Custom, etc.)

    • Self-starter with ability to grasp new technologies

    • Demonstrated troubleshooting, follow-through and problem solving skills, resourcefulness, attention to detail and quality

    • Ability to keep pace with rapid changes in evolving technologies

Preferred Skills & Knowledge

  • Financial statements and data understanding

    • Capital markets (financial, credit, trading, benchmarks - indexes, industries, etc.)

    • Web - FTP Protocols (HTTP, HTTPS, FTP, SFTP, FTPS, etc.) & features - commands

  • FTP Proxy Protocols (SOCKS4, SOCKS5, HTTP, Custom, etc.)

    • Java language - applications & JDBC
  • Active MQ

  • Active Directory

  • X-Windows

    • RESTful APIs - Web-Services (REST - JSON)
  • XML, HTML, etc.

    • .NET - Java - JavaScript - R - Matlab - Python

    • Open source - evolving databases

    • Product strategy and product development lifecycles (agile - scrum)

  • Workflow integration concepts & techniques

  • System Architecture Design

  • Data Modeling

  • Big Data & Alternative data sets

About S&P Global Market Intelligence

At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.

S&P Global Market Intelligence is a division of S&P Global (NYSE:

SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com - marketintelligence

S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race - ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person s ability to perform his or her job.

Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:

EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

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