Job Information
S&P Global OPERATIONS ANALYSIS SPECIALIST in Gurgaon, India
OSTTRA India
The Role: Operations Analysis Specialist
The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures
The Impact: Together , we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets
What’s in it for you:
We are looking for self-driven individuals with great problem solving and analytical skills to fill an Associate position within the Operations group. The successful candidate will be responsible for providing day-to-day customer support for all services supported within MarkitSERV ’s suite of products (MarkitWire, Markit Trade Manager, TradeServ etc.). The position requires the incumbent to focus on OTC and derivatives products rollout to new participants.
This role presents an excellent opportunity to be part of an agile team based out of India, collaborating with colleagues across multiple regions globally, with a strong focus on delivering value through self-service.
Responsibilities:
Understanding of rules, their interpretations, and assumptions around regulatory requirements in Transaction & Position Reporting (CFTC, EMIR, ASIC, MAS etc.)
Direct interaction with OSTTRA clients globally to resolve Reporting errors or exceptions.
Work closely with internal and external counterparts to maintain the quality of the data being sent to regulators so minimize the rejections.
Ensure input of accurate client static data / profile configurations.
Assist clients with clearing of OTC derivative trades for CCP’s like CME, LCH, ICE etc.
Monitor client queries, investigate and troubleshoot errors and work with internal groups to provide resolution.
Engage with stakeholders about regulatory changes and analyze their impact on Transaction and position reporting.
Investigate root cause in the reporting flow using internal applications and ensure non-repeat of errors.
Facilitate UAT for the clients.
Respond to client requests by providing detailed analysis and feedback.
Identify areas for process improvement / efficiency, and drive process enhancements.
What We’re Looking For:
Must have relevant experience between 8 - 12 years in Transaction and Position reporting.
Must have transaction reporting experience under at least one of the regulations such as MIFID, EMIR, ASIC, HKMA, JFSA etc.
Must have Knowledge of OTC derivative products, Trade confirmations, and financial markets is a major plus.
Previous experience working with software systems and technology is preferable.
Very strong customer service and problem-solving skills
Ability to work in fast paced environment with client orientation.
Focused on Operational Control and Data Security
Able to work independently with minimal supervision.
Excellent interpersonal, written, and verbal communication skills
Customer service and satisfaction are key priorities for the firm. Candidates must be aware of the impact of their actions on internal and external clients.
Flexibility working in shifts.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.
20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group)
Job ID: 294124
Posted On: 2023-12-20
Location: Gurgaon, Haryana, India