S&P Global Assistant Manager / Team Leader in Hyderabad, India
_S&P Global Market Intelligence_
Translations department is part of the Documents & Translations domain on Market Intelligence division at S&P Global. It s responsible for delivering accurate and timely translated content to internal financial and non-financial data collection teams within the division.
It supports translation requirements for other divisions as well.
You will gain exposure to different and latest translation tools being used, frequent interactions with global teams will help understand the industry dynamics, cultural diversity and create a symbiotic work culture.
This role will involve working with the team and the manager on a variety of initiatives related to Ownership operations.
Opportunity to be a part of a large and growing Translations operations with over 400 employees across 5 operating sites, that uses state-of-the-art translation processes and tools to deliver on the needs of internal customers not just within the division but across organization.
Wide exposure to multiple data collection processes with a dependency on translation services within S&P Global.
Opportunity to work with diverse and multicultural teams working out of Ahmedabad Hyderabad, Islamabad, Manila and Buenos Aires offices, to achieve a common set of goals.
Opportunity to lead the team consisting of 12 to 15 individual contributors and contribute towards achieving the goals of team. Accountability would be towards understanding and owning the business objectives; be a role model for people and peer group; communicate with passion and enthusiasm, embrace change as a way of working; and lead by example when communicating new initiatives.
Lead team of 12 to 15 associates.
Manages a team in the process of data extraction of information from various sources, tools and documents.
- Ensure team members are compliant when conducting data - information collection through thorough knowledge of guidelines, policies and research tools.
Responsible for the day-to-day workflow management and performance of a team to ensure accuracy and efficiency of process workflows.
Manages the performance review process, talent development and talent management processes of the team.
May interact with internal and external clients as necessary and occasionally works on new projects and data enhancement initiatives as assigned.
Identify individual strengths to appropriately delegate work amongst the team.
Ensure clear and seamless communication across levels and teams.
_What we re looking for:
_Functional and Business Knowledge:
Applies general knowledge of operations principles, theories and work tools developed through past experience to best complete assignments.
- Thorough knowledge of business and data - content management objectives.
Possesses strong analytical skills and familiarity with relational database concepts.
Solve a variety of problems within their operational setting.
Provide solutions based on best practices and existing precedents.
Coordinate and manage projects from start to finish.
Excellent conflict management and change management skills.
Perform under pressure, excellent decision making skills.
Critical thinking and problem solving skills.
_Client Management - Stakeholder Management_
Maintain relationship with international clients and fully own the service delivery of client processes.
Understand client needs and manage client expectations.
- Manage client - stakeholder communication efficiently and effectively.
Manage the performance of team members and conduct reviews
Conduct intensive trainings for the team.
Plan resource requirements and develop back-up plans.
Manage the aspirations of team members and create an environment of continuous improvement.
Setting clear goals and expectations.
Discover training and development needs of the team and provide coaching.
Excellent communication skills, both written and spoken
Team leading skills
Interpersonal & Relationship Building skills
Ability to work well within the context of a global team
Good decision making skills
Eye for detail
Ability to manage performance under stringent timelines
Intermediate Microsoft Access and SQL skills, Advanced Microsoft Excel skills.
Intermediate Knowledge of RPA, Machine Learning, Lean and Six Sigma methodologies.
- Requires working in rotation - night shifts on a need basis.
PG degree in commerce or business administration - management.
Bachelors - Master s Degree in Computer Science.
_About S&P Global Market Intelligence_
At S&P Global Market Intelligence, we know that not all information is importantsome of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE:
SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com - marketintelligence
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race - ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.