S&P Global Associate, Client Support in Makati City, Philippines
Associate, Client Operations (Investor Relations Solutions)- Project-Based
The Commercial Operations - Investor Relations team is seeking for project-based Associates, where they will be supportingpubliclylisted companies by helping maintain the Investor Relations section of their website.
To be based in Makati
This is a night shift position applicants are still expected to be flexible to work in any other shift depending upon the business need.
The Team - The Business:
The Associate willbe working with a global team to provide worldclasssupporttoclients in various industries such as banking and real estate.
You will be able to contribute to the team and company in a meaningful way. You will be integrated into a group with high expectations and can expect to have a meaningful impact tohelp ensure the success of S&P Global s IR business transition to Q4 Inc.
Make content updates using an IRspecificcontent management system andcoordinatedesignchanges with an internal design team
Answer clientquestionsusingemail and phonecommunication
Perform regular audits to proactively catch errors on behalf of client
Work with third-party vendorto set up conference calls and webcasts
Manage incoming client based inquiries while proactively reaching out to clients to address outstanding issues
Partner with senior analysts on projects that improve and develop subject matter expertise
Partner with product teams on the timely and thorough testing ofnew Investor Relationsproductenhancementswith an eye toward the client experience
Provide independent on-call and weekend support to clientson rotational basis
Bachelor s degree.
Excellent oral and writtencommunication skills.
Experience with Outlook, Word, andPowerPoint.
HTML experience is an advantage but not required.
Strong organizational skills and ability to prioritize.
Integrity, honesty, positive attitude, strong attention to details, and a desire to learnindependentlyare all essential.
Must be willing to work inMakation anight shift schedule.